My health insurance company does not have a record of me as a member. What can I do?

Health insurance companies are processing many new applications, so it may take them longer than usual to enroll you. It may take up to two weeks after you submit your application for the health insurance company to send you a bill. It may take up to 10 days for the company to send you a welcome packet and insurance card after receiving your payment. These delays are the result of very high demand right now. If you have applied and paid and still haven't heard from your health insurance plan 10 days after you made your first payment, please call the Covered California Service Center. A representative can escalate your concerns and resolve them.