Why have I received several letters, or “notices,” from Covered California?

The first notice you receive from Covered California will tell you if you qualify for premium assistance, or if you were referred to Medi-Cal. The notice also tells you what to do next. For example, if you were referred to Medi-Cal, the notice will tell you to expect to hear from your county Medi-Cal office. If you qualify for premium assistance through Covered California, the notice reminds you that you must pick a plan and make a payment in order for your coverage to start.
You may receive a second notice from Covered California for one of the following:

  • A reminder to pick your health plan.
  • A reminder to make your first payment to your health insurance plan.
  • A confirmation of payment and enrollment that tells you to expect a welcome packet from your health insurance plan.
  • A request to send documents, such as birth certificates, pay stubs and permanent resident cards, to Covered California. These documents can be scanned and uploaded to your online account. Copies may also be sent by mail. Never send original documents; only send copies.

We know that some consumers got notices that were obviously wrong, with technical mistakes and missing information. Covered California sent those consumers new, corrected notices.