What can I do if I forgot my password?

You can reset your password by clicking "Account Login" and then clicking the "Forgot Your Password?" link. Enter your user name. After you correctly answer your security questions, you will be able to enter a new password. If you do not remember the answers to your security questions, it is best to leave them unanswered and call the Service Center at
(800) 300-1506. A Service Center representative can help reset your password.
If you answer the security questions incorrectly, your account will be blocked. A Service Center representative can help you, but unblocking an account takes longer than resetting a password and could take a day or two to fix.
You will receive an email when your password has been reset, and then you will be able to log in again.