I sent copies of documents to Covered California. What happens now?

If we request a document — for example, a copy of a birth certificate or pay stub — you have 90 days to provide it. You can upload the document(s) to your online account, send us a copy via fax at (888) 329-3700 or mail it to us at:

Covered California
P.O. Box 989725
West Sacramento, CA 95798-9725

If you need more than 90 days, or if you do not have the document we asked for, please call the Service Center at (800) 300-1506. You are still enrolled in your health insurance plan while we wait for your document. You will get your first bill from your new insurance company, and your coverage will begin once you pay your premium. When we process your document, it will appear in your online account. If there is a problem with your document, we will contact you by mail or telephone to fix it.