Frequently Asked Questions
Frequently Asked Questions | Welcome To Answers
Top Questions Trending Now
- My health insurance company does not have a record of me as a member. What can I do?
- I sent copies of documents to Covered California. What happens now?
- What should I do if my legal permanent resident card was issued so long ago that it does not contain an expiration date, or it has too many digits to enter on the Covered California website?
- What can I do if I forgot my password?
- What can I do if I forgot my user name?
- How do I change information in my application or account?
- When will I get my first bill?
- When will I get my health insurance card?
- I want to keep my doctor. How do I know which health insurance company to pick to keep my doctor?
- I applied for Medi-Cal but have not received any information from the county. What should I do?
- I already enrolled and picked a plan, but I want my coverage to start sooner. What can I do?
- Why have I received several letters, or “notices,” from Covered California?
- I enrolled in a Covered California health insurance plan, but it was canceled, and I was given a new account number. What happened?
- What is the status of my application or manual verification?
- How do I pay my premium?
- Who can I call for assistance?