Frequently Asked Questions | Welcome To Answers

Top Questions Trending Now

• My health insurance company does not have a record of me as a member. What can I do?
• I sent copies of documents to Covered California. What happens now?
• What should I do if my legal permanent resident card was issued so long ago that it does not contain an expiration date, or it has too many digits to enter on the Covered California website?
• What can I do if I forgot my password?
• What can I do if I forgot my user name?
• How do I change information in my application or account?
• When will I get my first bill?
• When will I get my health insurance card?
• I want to keep my doctor. How do I know which health insurance company to pick to keep my doctor?
• I applied for Medi-Cal but have not received any information from the county. What should I do?
• I already enrolled and picked a plan, but I want my coverage to start sooner. What can I do?
• Why have I received several letters, or “notices,” from Covered California?
• I enrolled in a Covered California health insurance plan, but it was canceled, and I was given a new account number. What happened?
• What is the status of my application or manual verification?
• How do I pay my premium?
• Who can I call for assistance?